Where We Ship

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​We currently ship across Canada, the United States, UK, Europe, UAE, Tanzania, Kenya, Zanzibar & Madagascar. 

If you’re located outside these regions, please reach out to us HERE ,  we’ll do our best to accommodate your request. Additional shipping fees may apply for international destinations.

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We want to ensure your shopping experience is as smooth as possible. Here are our shipping rates and policies.

 

Shipping Rates and Free Shipping

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Free Shipping:

 

USA, Canada, UK, and Europe: Enjoy free shipping on all orders over $169 CAD.

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International Customers: Free shipping is available on orders over $300

CAD.

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Standard Rates:

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USA & Canada: For orders under $169 CAD, there is a flat rate of $15.99 CAD.

UK & Europe: For orders under $300 CAD, there is a flat rate of $15.99 CAD.

Dubai: There is a flat rate of $12 CAD on all orders.

Tanzania, Kenya, Nairobi, Uganda, Madagascar: There is a flat rate of $50 CAD on all orders.

Please note that all rates above apply to a reasonable quantity of items.​

 

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Delivery Timelines

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​We aim to ensure your order arrives with care and efficiency.

Please note that delivery estimates may vary due to customs clearance, carrier delays, or other circumstances beyond our control.

 

Standard Shipping

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​Estimated delivery within 8–13 business days.

 

Custom Orders

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​Custom pieces are made with extra care and may require 15–20 business days. We appreciate your patience as we bring your vision to life.

 

Expedited Shipping

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In a hurry? Expedited delivery is available and typically arrives within 3–8 business days.

Once your order ships, you’ll receive an email.

 

If We Can’t Ship to You

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In the rare event that we’re unable to deliver to your location, we’ll notify you immediately and issue a full refund. No hassle, No worry.

 

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Order Processing

 

Orders are typically processed within 1–2 business days after payment is received.

Please note that during peak seasons or promotional events, processing times may be slightly extended. Once your order has shipped, you’ll receive a confirmation email.

 

For your convenience and to ensure timely delivery, we monitor every shipment closely. While we handle the intricate logistics behind the scenes, you can rest assure that your order is on its way. We will keep you informed of any significant updates regarding your delivery. If you have any questions about your order's status, please don't hesitate to contact us.

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Customs & Duties

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Any customs or duty fees incurred upon delivery are the responsibility of the customer. These charges are determined by your country’s customs authority. We kindly recommend checking with your local customs office if you’re unsure, and we truly appreciate your understanding.

 

Questions? We’re Here to Help.

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If you have any questions about your order or our shipping process, please don’t hesitate to reach out to us.

 

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